Politique d’expédition

Shipping Policy

At Évora, we are committed to delivering your order safely and efficiently. We offer worldwide shipping to customers around the globe.

Processing Time:
Orders are processed within 1–5 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery Times:
Worldwide Shipping: 14–30 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, holidays, carrier delays, or other circumstances outside of our control.

Tracking Your Order:
If tracking is available, it will be sent to you by email once your order has been shipped. Please allow time for tracking updates to appear.

Customs and Import Fees:
Customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges vary depending on the destination country.

Delayed or Missing Orders:
If your order has not arrived within the estimated delivery timeframe, please contact us at evorasupportteam@gmail.com and we will assist you.

Incorrect Shipping Information:
Please ensure that your shipping address is correct before completing your purchase. Évora is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Thank you for choosing Évora.